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Quick Tip: How to Fix Corrupt InDesign Files
basix

Quick Tip: How to Fix Corrupt InDesign Files

Tutorial Details
  • Program: InDesign CS - CS5
  • Difficulty: Basix
  • Estimated Completion Time: 5 minutes
This entry is part 19 of 20 in the Beginners Guides to InDesign Session
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If you regularly use InDesign, you may find that from time to time a file may be corrupt and glitch. In this Quick Tip you will learn a technique that may help recover your file in just a few easy steps.


Introduction

If you have a file that wont open, keeps crashing or doesn’t preview properly try this Quick Tip to solve the problem. I came across this information a couple of years ago and it has proved invaluable. I can’t promise this will fix every file but in my experience it has worked most of the time, so I thought it was worth passing on. This method only works on corrupt InDesign files that open. If your file doesn’t open skip to Step 6 for another solution.


Step 1 : If you Can Open the File but it’s Corrupted

Ok, let’s start by opening the corrupt file. Once open go to File > Export


Step 2

Within the export panel select "InDesign Interchange" from the drop down menu. Name it and save it to your preferred location. If everything has gone smoothly the extension should look like this: filename.inx

Step 2 : If You Are Using CS5

Within InDesign CS5 the IDML format has replaced the Interchange INX format, so instead of selecting "InDesign Interchange", select "InDesign Markup".


Step 3

Now close the corrupt file and open the new .inx file you just created. When the .inx file opens within InDesign you will notice that it is classed as an "Untitled Document". More importantly all of the original content / design should be present and bug free.


Step 4

Ok, double check that the bug has been removed. So for example, if InDesign kept crashing when you tried to resize a particular image frame, try performing this task. Hopefully all is good and the bug has gone. Now check all your links and typefaces are linked correctly. I always check images, colors and typefaces by using the preflight option File > Preflight


Step 5

When the file has been checked and all is in order go to File > Save and select the destination where you want to save your new document. That’s it! You should now have a fully restored InDesign file.


Step 6 : If you Can’t Open the File

Ok, all of the above is fine if you can open your file, however what if you cant? Well the only other solid solution I have came across on the net is a company named Markzware. They basically offer a service where they will take your file and attempt to fix and re-supply an uncorrupt file. For more details visit Markzware


Conclusion

I have only dealt with and needed these two solutions for fixing my corrupt files. However, if you have a different solution, leave a comment in the section below, we would love to know about them.

  • http://www.studiodz.it Ivan

    InDesign CS5 doesn’t export “Interchange” but “Markup” (IDML).
    I don’t know if it’s different about this tutorial.

  • James Andrew
    Author

    Ivan,

    Good shout, thanks for noticing.

    Basically the IDML format has replaced the INX in version CS5, I will add this point to the tut.

  • Heather St. Marie

    I’m happy to say I have not yet needed to know this tip, but it’s a necessary resource that I’ve now bookmarked… even though I’m hoping I still won’t need it! ;)

  • Mark

    Ditto Heathers comments and thanks for the info.

    Mark

  • BrianB

    Nice informative post. Might also be worth mentioning that problems, on rare occasions, can arise through corrupted preferences in which case you can try holding down Command, Option, Control and Shift keys when you open InDesign. At the prompt: Delete InDesign Preference files?, click Yes.

    • http://www.justyourtype.biz sue

      Brian B—OMG, you just SAVED MY LIFE!!! I had a book I just finished typesetting last night and went to open today to apply final edits and got “cannot open file”. I held down CMD OPT SHIFT CONTROL and presto, it’s there!!! THANK YOU!!!!!
      Sue

  • chocobo

    thanks a bunch, man! Saved me some hours..!!

  • Liesl

    You just saved my life/work!!!
    Thank you so much!

  • gerald

    thanks very, very much. it seems to be working fine. i’ve been trying to find a fix for two days.

  • Vijay

    Thanks a ton, helped me troubleshoot at a critical time :)

  • http://carbondesign.net.au owen

    oh thank you thank you…i just aged ten years. finishing touches on a 120 page book and it corrupted…tried everything. my time machine wasn’t plugged in for some stupid reason…phew. i need a beer.

  • Sarah

    Thank you so much, this really saved my life! Thank you!!!

  • Chris

    If using a PC.

    Kick pc repeatedly until calm or pc is in bits. Now, unplug pc and throw in nearest bin. Find nearest Apple store and purchase a real computer. Now experience happy days.

  • Ariane

    Thank you for posting this! You have saved my bacon on a 900-pager. I’m only sorry I didn’t find your site before spending three hours trying to fix it some other way.

  • http://karenblixen.wordpress.com Karen

    Thank you SO much Jim! As many others, including the ones who didn’t say a word, a work of months is safe now and so is my life and my client’s. THANK YOU!

  • Kazza

    THANK YOU THANK YOU THANK YOU!

  • Christelle

    Thank you sooooooo much for this you’re a life saver!

  • Susanna

    THANK YOU!!! You have saved me :)))